Contact us
We’re Here to Help 🐾
We’re here to help! If you have a question about an order, product, shipping, returns, or anything else, our customer support team is happy to assist.
Customer Support Hours
Monday – Friday: 9:00 AM – 5:00 Pm
Typical Response Time: Within 24 hours during business days.
Messages received outside our business hours, including weekends and holidays, will be answered as soon as possible on the next business day.
Order Support
If you are contacting us about an existing order, please provide:
- Your order number
- The email address used to place the order
- A brief description of your concern
This helps us locate your order and resolve your issue more quickly.
We're Here for You
At PetXora, our goal is to provide a straightforward and helpful shopping experience for pet owners. Whether you need help before placing an order or assistance after your purchase, we're happy to help.
PetXora — Better Products. Happier Pets.
Get in Touch For all inquiries, please contact us at
Email: support@petxora.com
Phone: +1 (909) 500-2964
Address: 8375 sultana ave unit 2, Fontana, CA 92335