Payment Policy
Last Updated: August 29, 2026
At Petxora, we want your checkout experience to be simple, secure, and convenient.
Accepted Payment Methods
Petxora accepts the payment methods displayed at checkout. Depending on your location and eligibility, these may include:
- Visa
- Mastercard
- Maestro
- American Express
- JCB
- Visa Electron
- Discover
- Diners Club
Secure Payments
All payments are processed through secure payment systems. Your payment information is handled by our payment processing providers and is not stored directly by Petxora unless required for order processing or permitted by applicable law.
Payment Authorization
When you place an order, your payment method may be authorized immediately. Your order will be processed after the payment has been successfully authorized.
If your payment is declined, please verify your billing information or try another available payment method.
Order Cancellation & Refunds
If you need to cancel an order, please contact us as soon as possible after placing it. Cancellation requests cannot always be guaranteed because orders may enter processing quickly.
Approved refunds will be issued according to our Refund Policy and returned to the original payment method whenever possible.
Currency
All prices displayed on our website are shown in U.S. dollars (USD) unless otherwise stated.
Your bank or card issuer may apply additional fees, foreign transaction fees, or currency conversion charges. Petxora does not control these fees.
Payment Issues
If you believe you were charged incorrectly or experience a payment problem, please contact us with your order number and relevant payment details. Never send your full card number, CVV, password, or other sensitive payment information by email.
Contact Us
If you have questions about payments or your order, please contact us