Terms of service
Welcome to PetXora By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our website or placing an order.
1. General Terms
By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you have permission from a parent or legal guardian to use this website.
PetXora reserves the right to refuse service, cancel orders, or restrict access to our website at our discretion when necessary.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate.
However, product colors, sizes, packaging, and appearance may vary slightly from images shown on the website.
PetXora does not guarantee that all product information will always be complete, current, or error-free.
3. Orders and Payments
When you place an order, you agree to provide accurate and complete billing, shipping, and contact information.
We reserve the right to refuse or cancel any order for reasons including:
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Product availability
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Pricing or listing errors
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Suspected fraudulent activity
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Incorrect customer information
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Shipping limitations
If an order is canceled after payment has been received, we will issue an appropriate refund to the original payment method.
4. Pricing
Product prices are subject to change without notice.
We reserve the right to correct pricing errors and cancel orders affected by incorrect pricing.
Any applicable taxes, duties, or other charges may be the responsibility of the customer depending on the destination and applicable laws.
5. Shipping and Delivery
Shipping times are estimates and are not guaranteed unless specifically stated otherwise.
Delivery may be affected by factors outside our control, including:
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Carrier delays
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Weather
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Customs processing
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Incorrect shipping information
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Holidays
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Other unforeseen circumstances
Customers are responsible for providing a complete and accurate shipping address.
6. Returns and Refunds
Returns and refunds are subject to our Refund Policy.
Before returning any product, customers should review our refund and return requirements and contact PetXora for instructions when required.
7. Prohibited Uses
You may not use our website or products for any unlawful or unauthorized purpose.
You agree not to:
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Violate any applicable laws or regulations
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Attempt to gain unauthorized access to our website
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Interfere with website security
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Submit fraudulent orders or payment information
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Copy or misuse our website content
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Use our website to distribute harmful software or malicious content
8. Intellectual Property
All content on the PetXora website, including logos, graphics, text, product descriptions, images, and website design, is owned by or licensed to PetXora unless otherwise stated.
You may not reproduce, modify, distribute, sell, or commercially exploit our content without prior written permission.
9. Third-Party Services and Links
Our website may contain links to or use services provided by third parties.
PetXora is not responsible for the content, policies, availability, or practices of third-party websites or services.
Your use of third-party services may be subject to their own terms and policies.
10. Disclaimer
Our website and services are provided on an "as available" basis.
To the extent permitted by applicable law, PetXora makes no warranties that the website will always be uninterrupted, secure, or error-free.
11. Limitation of Liability
To the maximum extent permitted by applicable law, PetXora will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or products.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
12. Changes to These Terms
PetXora may update these Terms of Service from time to time.
Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website after changes are posted means you accept the updated Terms.
13. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which PetXora operates, without regard to conflict-of-law principles.
14. Contact Us
If you have questions about these Terms of Service, please contact us through our Contact Us page.
By using the PetXora website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.